Cancellation/Return/Exchange

• Order cancellation
  Cancellations are only applicable when orders are within the “Pending” status – which takes place prior to payment received.
• Return/Exchange
  Product return/exchange is not allowed for international purchases.

Product Defect

• Should there be any defects on products received – kindly contact us to proceed with refund/warranty within 7 days.
• Please note that some products may not be covered by warranty. Nevertheless, should the product be covered by warranty, the customer must bear the cost of international shipping.

Get in Touch

If you are still uncertain, need assistance or have any questions about your return, refund or need instructions on how to return an item, please contact our Customer Care team. We’re happy to help!